This privacy policy is applicable to all existing customers, prospective customers, and individuals ("User" / "you" / "your") who visit the website, mobile app, or any electronic application ("Digital Property") belonging to Meero Digital Labs Private Limited ("Meero Digital Labs" / "us" / "we" / "our").

We have adopted this Privacy Policy to explain what information may be collected on our Digital Property, how we use this information, and under what circumstances we may disclose it to third parties. This Privacy Policy applies only to information collected through Digital Property and does not apply to information collected from other sources.

Types of Information

This Privacy Policy applies to any information:

  1. In the nature of personal or sensitive personal information provided by the User to Meero Digital Labs;
  2. That may be collected by Meero Digital Labs' servers from the User's browser, mobile app, or device, including cookies;
  3. That may or may not be personally identifiable and/or includes traffic information.

The above types of data are collectively referred to as "Information" in this Privacy Policy.

Purpose

Information collected from the User may be used by Meero Digital Labs for the following purposes:

  1. To provide services incidental and/or ancillary to the business of Meero Digital Labs;
  2. To promote the products/services of Meero Digital Labs;
  3. For evaluation of existing Meero Digital Labs products/services and/or to develop new ones;
  4. To render services to the User and/or enhance or improve the products/services provided by Meero Digital Labs;
  5. To comply with applicable laws and regulations;
  6. To the extent permitted by law, to share or process User's information in connection with products/services provided by Meero Digital Labs and/or any third party.

Salient Features

  1. We respect the privacy of Users and always strive to uphold high standards in protecting it.
  2. The Information will not be shared with any external organization unless necessary to provide services, meet legal or regulatory compliance requirements, enable the completion of a transaction, or as per applicable terms and conditions agreed with us.
  3. We may use the Information to enhance the User's experience and may present subsequent offers related to our products/services.

Website Visitors

When you visit our website: https://www.meerolabs.com, we collect non-personally identifying information typically made available by web browsers and servers, such as browser type, language preference, referring site, and the date and time of each User visit. Our purpose in collecting this information is to better understand how visitors use our website and identify the sources of traffic. We may publish aggregated reports on website usage trends from time to time.

Gathering of Sensitive Personal Information

The amount and type of Information we gather depends on your interaction with us. Certain Users may choose to interact with us in ways that require us to collect sensitive personal information, which may include your name/username, email address, password, and phone number.

Cookies

Cookies are small data files that a website stores on your device. Although they have unique identifiers, cookies do not store personal information such as your name, account number, or contact details.

Meero Digital Labs may:

  1. Use persistent cookies to store non-personal information (e.g., browser, ISP, OS) and profiling data (e.g., age, gender, location);
  2. Use cookie-stored information to enhance the User experience by displaying relevant content;
  3. Use cookies to store User preferences and improve navigation on the Digital Property.

Users can configure their browsers to refuse cookies. However, doing so may cause certain features of the website to function improperly.

Security

We may employ third-party service providers for the following reasons (non-exhaustive):

  1. To facilitate our products/services;
  2. To provide services on our behalf;
  3. To support services related to our offerings;
  4. To help us analyze usage patterns of our services;
  5. To help improve our service standards.

These third-party service providers may access your Information on a need-to-know basis and will be contractually obligated not to use or disclose it for any purpose other than the one for which they were engaged.

Website & Links to Other Sites

Our Digital Property may contain links to external sites not operated by M. We strongly advise you to review the privacy policies of such websites. Meero Digital Labs has no control over and assumes no responsibility for the content, privacy practices, or policies of any third-party websites or services.

Amendment of Privacy Policy

Meero Digital Labs may update this Privacy Policy periodically. Please review this page regularly, as any changes will take effect immediately after posting.

Grievance Officer

If you have any queries, discrepancies, or grievances regarding the collection or use of your personal information, you may contact:

Name: Mr. Hiren Shah
Address: Meero Digital Labs Private Limited,

CenterPoint, MVIRDC, World Trade Centre,

Centre 1, 1st Floor, Cuffe Parade,

Mumbai – 400005, India
Email: grievance.officer@meerolabs.com

If you wish to opt out of communications from us, please contact the Grievance Officer. Upon receiving your request, we will stop using or sharing your Information with third parties, except as required by law. However, certain information may be retained for audit and compliance purposes.