This privacy policy is applicable to all the existing customers, prospect customers and persons ("User" / "you" / "your") who visit the website, mobile app, electronic application ("Digital Property") belonging to Meero Digital Labs Private Limited ("Meero Labs"/"us"/"we" / "our").

We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Digital Property, how we use this information, and under what circumstances we may disclose such information to third parties. This Privacy Policy applies only to information we collect through the Digital Property and does not apply to our collection of information from other sources.

Types of information

This Privacy Policy is applicable to any information:

a) in the nature of personal / sensitive personal information of the User provided to Meero Labs;

b) that may be collected by Meero Labs server from User's browser, mobile app or mobile device, including cookies; and

c) which may or may not be personally identifiable and/or traffic information.

The above types of information is collectively referred as "Information" in this Privacy Policy.

Purpose

Information collected from User may be used by Meero Labs for the following listed "urposes":

a) to provide the User with the services incidental and/or ancillary to the business of Meero Labs;

b) to promote the products/services of Meero Labs;

c) for evaluation of the existing Meero Labs products/services, and/or develop products/services;

d) to render service to User and/or to enhance / improvise the products/services provided by Meero Labs;

e) to comply with applicable laws / regulations;

f) to the extent permitted by applicable Law / regulations, share or process User's information in connection with the products / services provided by Meero Labs and/or any third party.

Salient Features:

a) We respect the privacy of User and always strive to uphold the standards in protecting the same.

b) The Information shall not be shared by us with any external organization, unless the same is necessary to enable us to provide services, meet legal and/or regulatory compliance requirement and/or to enable the completion of a transaction, rendition of services, or pursuant to the terms and conditions applicable to such Information as agreed with us.

c) We may use the Information to enhance the User's experience and may make subsequent offers to the User about our products/services.

Website Visitors

Upon your visit to our website : https://www.meerolabs.com, through a web browser on any electronic device, we collect non-personally-identifying information of the sort that web browsers and servers typically make available including Information such as the type of browser used in navigating our website, language preferences, referring site, if you have been directed to our website through a third party website, and the date and time of each User's visit. Our purpose in collecting non-personally identifying Information is to better understand how visitors to our website use it and from where the request to access our website originates. From time to time, we may release non-personally-identifying Information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

Gathering of Sensitive Personal Information

The amount and type of Information that we gather on our Digital Property would depend on the nature of the interaction you have with us. Certain Users to our website may choose to interact with us in ways that require us to gather sensitive personal information. The sensitive personal information that we may collect in the course of our interaction may include your name/username, email address, password, phone number.

Cookies

Cookies are small data files that a website stores on your computer/electronic device. While cookies have unique identification nos., personal information (name, a/c no, contact nos. etc) WILL NOT be stored on the cookies. Meero Labs may:

a) use persistent cookies which are permanently placed on User's computer to store non-personal (browser, ISP, OS, etc) and profiling information (age, gender, location etc);

b) use Information stored in the cookies to improve User experience by throwing up relevant content where possible;

c) use the cookies to store User preferences to ease User's navigation on the Digital Property.

Users can set their browsers to refuse cookies before using any of the Digital Property. However, if you so choose to do, certain features of our website may not function properly.

Security

We value your trust in providing Information to us by using our Digital Property. Whilst we continuously strive to use commercially reasonable efforts in protecting such Information; please be aware that no method of transmission, whether in physical form or over the internet, or method of electronic storage is 100% secure and may be subjected to unintentional risks, due to reasons beyond our control and, as such, we cannot and do not guarantee the absolute safety your Information.

Service Providers

We may from time to time employ third-party service providers and individuals due to the following reasons (not exhaustive):

To facilitate our products/ services;

To provide the service on our behalf;

To perform any ancillary service related to our products/services;

To assist us in analysing how our products and services are used; and

To assist us in evaluating and improvising our service standards.

User is hereby informed that such third-party service provider/agent/agencies may have access to your Information on a need-to-know basis to assist us in rendering our service. Any third-party service provider that will be engaged by us will be restricted from using the Information for any reason other than the reason for which it's services are engaged and will have a duty of not disclosing or using the Information for any other purpose.

Website & links to Other Sites

Our Digital Property may contain links to other sites. If you click on a third-party link, you may be directed to that site. It may be noted that such external sites are not operated by Meero Labs and are beyond the control of Meero Labs. Meero Labs strongly advises the User to review the privacy terms/policy of such external websites/electronic applications. Meero Labs has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Amendment of Privacy Policy

Meero Labs may from time to time amend/update this Privacy Policy as required. You are advised to review this page periodically for any changes thereto, since any such changes will be effective immediately after they are updated/posted on this page.

Grievance Officer

In the circumstances that you have any queries, discrepancies and grievances regarding the collection or usage of your personal Information you may contact -

Name: Mr. Hiren Shah

Address: Meero Digital Labs Private Limited CenterPoint, MVIRDC, World Trade Centre, Centre 1, 1st Floor, Cuffe Parade, Mumbai - 400005, India

Email: grievance.officer@meerolabs.com

If you do not wish to receive any communications from us, then you may exercise your opt-out rights by communicating the same to the Grievance Officer. Upon receiving such request by you, we will not use or share your Information with third parties, except as required by law. We may however retain certain Information obtained from you, as records for auditory and legal compliance purposes.